FAQ
Who am I?
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Handmade Jewelry
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The Book Drop is a surprise monthly book subscription service powered by Bethany Beach Books, an independent bookstore in Bethany Beach, Delaware. We understand that sadly not everyone has a local, independent bookstore near them so our mission is to help bring the independent bookstore experience to readers. Amanda Zirn Hudson, manager & book-buyer at Bethany Beach Books, started The Book Drop in 2015.
All subscriptions automatically renew on the date of purchase. If you would not like to renew, you can cancel at anytime prior to shipping and still receive all books already purchased.
Subscribers will be charged for their first mailing(s) when they sign up. All subscriptions then automatically renew on the same date you started your subscription. If readers purchase a subscription on the 20th of the month, the subscription will always renew on the 20th. Subscribers have the ability to skip, pause, or cancel via their Book Drop account.
We ship book subscriptions between the 10th-15th of each month. Readers will receive tracking via email as soon as we start preparing their mailing. Our puzzle subscriptions ship the first week of every month.
Our book subscriptions ship the same time every month: between the 10th-15th. Subscribe before the 14th (7:59pm EST) of the month & receive your first book that same month. Subscribe on or after the 14th (8:00pm EST) and your first book will ship the following month. As soon as we start packing your subscription, we send an email with tracking information. Our puzzle subscriptions ship the first week of the month, subscribers receive their puzzles within 2-3 days. All one-time products from our Shop ship within 2-3 business days (or on release date for pre-orders).
Yes, please do! The Book Drop makes for the perfect gift. We even have printable gift notes. We hand write all gift notes & include them in the recipient's first mailing. We also add a gift bow to the first book for an extra special touch.
We do! Check them out here.
To ensure all gifts remain a surprise we do not contact the gift recipient. We do include handwritten gift notes in the recipient's first mailing if a gift note is provided at checkout. We also add a gift bow to the first book for an extra special touch.
Sadly, not as this time. As of September 21st, 2022 we no longer ship new subscriptions internationally. We hope to be able to offer international shipping again soon.
*APO & FPO addresses get charged USA shipping rates. If you purchase for someone serving with an APO/FPO address & you are serving and have an APO/FPO address, please contact us so we can upgrade your shipping to Priority free of charge as a thank you for serving.*
Shipping is FREE for most of our plans. For one-time purchases, a small shipping fee may apply. Shipping costs will be shown in the checkout process.
Yes! If you can't decide which subscription you want or if you just want to mix it up a bit, you can switch between subscriptions. Just remember to login to your account before your subscription renews, otherwise your switch may take effect the following subscription cycle. Please also note that you will be charged the difference in prices if there is one.
Yes! You can easily skip a renewal or multiple renewals by logging into your Book Drop account.
Although we will cry a little, yes, you can easily cancel your subscription. If you have prepaid for future months, you will still receive those books & then your subscription will cease. Please login to your Book Drop account and cancel your subscription. If you're in a super pickle, you can cancel your subscription via email - support@thebookdrop.com.
We can process a refund for invoices/renewals/charges that have occurred within the last 30-days. Any invoices/renewals/charges that occurred more than 30-days ago cannot be refunded. Please note we cannot refund ANY invoices/renewals/charges if they have already shipped.
When you cancel your subscription you are cancelling future renewals. Any pending mailings from previously processed invoices/charges/renewals will still ship since you paid for them.
Of course! Subsribers should login to their Book Drop account to update their subscription. Subscribers can also email support@thebookdrop.com
Yes, please login to your Book Drop account and update your credit card information at any time.
In an effort to promote gender fluidity among books we do not ask for any of our readers' their gender identity. We don't want anyone to ever feel like they have to read a specific type of book... or can't read a specific book... because of their gender identity. We are all about breaking gender identity stereotypes, expanding our readers' horizons, and promoting open-mindedness.
Sadly, you cannot return it. In the event that you already have the book, we suggest passing the book on to another reader who will love and take care of it, or donating the book to a school, library, nursing home, hospital, or shelter.
If your subscription is lost in the mail & marked as such by USPS, we can send you a one-time replacement. If the subscription is returned to us or un-deliverable due to an invalid or incomplete address, we can resend your subscription for a small reshipping fee.
Ah, yes, that can get confusing sometimes. Book Drop is a subscription book program powered by the independent bookstore - Bethany Beach Books. You may see Bethany Beach Book's logo because Bethany Beach Books is the company and Book Drop is the program/service.
Each subscription plan is priced accordingly. Some things we take into consideration: the price of the book, the shipping materials, and the time it takes to package up your subscription with all that love.
We have a Brand Ambassador program that allows bloggers to receive a free subscription in return for posting about The Book Drop. Keep an eye on our Ambassadors Page for information on when and how to apply to become an Ambassador.
We work closely with our publisher reps and staff at The Book Drop when deciding our Book Drop titles. At this time we only accept Book Drop title proposals from editors & publisher reps.
Have a question that isn't answered on this page?
Email support@thebookdrop.comor call us (302) 775.4091
Monday - Saturday, 10am-4pm EST and we can answer it for you!
*If you have emailed us but have not heard back, please check your Spam folder*