Frequently Asked Questions

 

What is The Book Drop?

The Book Drop is an auto-renewing monthly subscription book service created by Amanda Zirn, bookseller & manager of Bethany Beach Books. Our mission is to help bring the independent bookstore to readers all over the world, as we sadly understand that not everyone has a local, independent bookstore near them. 

Will my subscription auto-renew?

All standard subscriptions auto-renew at the end of each month. Gift subscriptions are given the choice at checkout whether to auto-renew or not. Subscriptions renew on the last day of the last month in your subscription period.

When will I be billed?

You will be charged for your first subscription as soon as you sign up,  whether it's for one month, three, six, or twelve months depends on the subscription  you chose. You will then be charged on the last day of the last month in your subscription cycle. subscription cycle.  

When do you ship boxes?

We ship boxes between the 15th-20th of each month depending on how the business days fall. Cut-off to receive the next box will be posted on the top of our home page each month as sometimes it varies. If you sign up after the cut-off date, you will receive your first box the following month.  

When will I get my first box?

As soon as we start packing your box, we send you an email with tracking information for your box. You will get your first box around the 24th-28th of the month (for USA readers). International deliveries take a bit longer. If you signed up after the cut-off date, you will receive your first box the following month around the 24-28th.  

Do you ship internationally?

We sure do! International Rates (USPS International Priority Mail):
Canada: $16.00 USD per box
Rest of the World: $26.00 USD per box.
Shipping charges are generated after the shipping address has been input so please take note before you checkout.   

How much is shipping?

USA bookworms can enjoy rates of $3.99 per box when shipped to a USA address.  Please see above for international rates. 

Can I switch between boxes if I can't decide?

Yes! If you can't decide which box you want or if you just want to mix it up a bit, you can switch between boxes. Just remember to login to your account before your subscription renews, otherwise your switch will take effect the following subscription cycle. Please also note that you will be charged the difference in box prices if there is one.  

Can I skip a renewal?

Yes! You can easily skip a renewal or multiple renewals by logging into your Book Drop account . Just remember to do  so before the end of the month if you want to skip the next renewal.  

Can I cancel my subscription?

Although we will cry a little, yes, you can always cancel your subscription.  If you have prepaid for future months, you will still receive those boxes & then your subscription will cease. Please login to your Book Drop account and cancel your subscription. If you're in a super pickle, you can cancel your subscription via email - amanda@bethanybeachbooks.com. 

Can I change my address in the middle of my subscription?

You sure can. Please email Amanda@BethanyBeachBooks.com to update your mailing address to ensure all future boxes are correctly mailed. 

Can I change my credit card on file?

Yes, please login to your Book Drop account and update your credit card information at any time.  

Can I give The Book Drop as a gift? How does that work?

Yes, of course! We urge you to purchase a  Book Drop subscription as a gift, simply because it makes the perfect  gift for birthdays, holidays, anniversaries, congratulatory and going-away-to-college! To purchase a gift subscription, simply click the "This is a gift" box during the checkout process.  Please make sure to enter the recipient's mailing address when checking out. In the event that you enter your own mailing address, contact Amanda at Amanda@BethanyBeachBooks.com & she can help straighten it out for you.

Will you contact the gift recipient? If so, when?

We will email the gift recipient using the email provided during the check-out process when we mail their first box. This email will include the gift message included during the checkout process, the subscription length, and who the subscription is from. We also include this information in the recipient's first box so they know what lovely person sent them the best gift ever!    

Why don't you ask for my child's gender? How will you know what to send them?

In an effort to promote gender fluidity among books  we do not ask for any of our readers' genders. We don't want anyone to  ever feel like they have to read a specific type of book... or can't read a specific book... because of their gender. We are all about  breaking gender stereotypes, expanding our readers' horizons, and  promoting open-mindedness.  

What if I already have the book you sent? Can I return it?

Sadly, you cannot return it. Much like a  magazine subscription...and any other type of subscription...you cannot  return that month's magazine simply because you already picked it up at  the supermarket. In the event that you already have the book, we suggest passing the book on to another reader who will love and take care of it, or donating the book to a school, library, or shelter.  

What happens if my box is returned to you or is undeliverable?

If your box is lost in the mail, we can  send you a one-time replacement box. If the box is returned to us or  undeliverable due to an invalid or incomplete address, we cannot send  you a complimentary replacement box. In this type of event, we can  resend your box for a small fee.  

I keep seeing Bethany Beach Books, I thought this was Book Drop?

Ah, yes, that can get confusing sometimes. Book Drop is a subscription book program powered by the independent bookstore - Bethany Beach Books. You may see Bethany Beach Book's logo because Bethany Beach Books is the company and Book Drop is the program/service. 

Can I sign up in the store?

Unfortunately at this time you can only sign up for The Book Drop online.  

How does pricing work?

Each subscription plan is priced  accordingly. Some things we take into consideration: the price of the book, the box, the time it takes to package up your box with all that love, any goodies or extras that are included.

Do you offer complimentary boxes for review?

Yes! Please head here to fill out our Complimentary Review Box request form.

Still have a question?
Please email Amanda at Amanda@BethanyBeachBooks.com

Are you ready to subscribe to The Book Drop?

If you would like to start receiving incredible reads each month, click below!